Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Contact

Privacy email

[email protected]

Privacy phone

+57 321 4527725

Mailing address

Calle 11 002 003, Betania Lebrija

Privacy contact

[email protected]

Data We Collect

We may collect identification and contact details, inquiry content, product and project information, booking preferences, payment-related records, delivery instructions, communication history, and technical data such as device and usage information. In a photography studio context, this may also include product descriptions, shot-list details, reference materials, and proof-gallery selections needed to plan, produce, and deliver the requested work.

The information collected depends on the inquiry, booking, and delivery steps used.

Sources of Data

We receive data when you submit a contact form, send an email, arrange a planning call, provide product intake details, approve a shot list, review proofs, or complete payment. We may also obtain limited technical information automatically from the website and from service providers involved in hosting, messaging, payment processing, or file delivery.

Most information comes directly from the person making the inquiry or booking.

Cookie Types

The website may use essential cookies to support page functions, security, and form submission. It may also use preference cookies to remember basic settings and analytics cookies to understand how visitors use the site. Where third-party tools are embedded, those tools may place their own cookies subject to their own settings and policies.

We use only standard cookie categories needed for operation and measurement.

Cookie Controls

You may manage cookies through your browser controls and, where available, through on-site preference tools. Disabling some cookies may affect basic site functions, form handling, or the stability of embedded features. We do not rely on cookies to collect more information than is needed for ordinary website operation and analytics.

Browser settings can usually limit or remove cookies, subject to the site functions you choose to use.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess product counts and style requirements, prepare quotes and delivery plans, coordinate intake and planning calls, review references and shot lists, obtain sample setup approval, produce and edit images, deliver proof galleries and final files, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to improve site performance and understand how visitors navigate the website.

Processing is limited to operational, administrative, and legal needs tied to the services offered.

02 · Sharing

Service Providers and Partners

We may share personal data with vendors that support website hosting, communications, payment processing, file storage, and delivery galleries, as well as with professional advisers who assist with business operations. These parties are expected to use the information only for the services they provide and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned tasks.

03 · Legal basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also disclose information to establish, exercise, or defend legal claims.

Disclosure may occur when law, regulation, or a valid legal process requires it.

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where retention is not required, restriction of certain processing, or objection to processing based on legitimate interests. Where consent is used, it may be withdrawn for future processing, without affecting prior lawful processing.

Available rights may depend on the nature of the data and the legal basis for keeping it.

How to Make a Request

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify the requester and understand the request. We will respond within a reasonable period and in accordance with applicable law. If a request cannot be fully granted, we will explain the reason where permitted.

Requests are reviewed for identity and scope before we take action.

Data Retention

We retain personal data for as long as needed to manage inquiries, complete bookings, deliver edited files, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it in a reasonable manner, subject to backup cycles and any legal retention requirement that applies.

We keep data only for the period needed for service, recordkeeping, or legal compliance.

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated. Continued use of the site after an update means the revised policy applies to the extent permitted by law.

We review this policy when our practices, tools, or legal obligations change.

Contact Information